Cloud Support

Call us!

+46 (0)10-20 99 240.

Send us an e-mail.

cloudsupport@ELITS.com.

Control panel/Chat

MyELITS.com

Another Kind of Support.

We hold your hand

At ELITS, we understand that a large part of your satisfaction with our delivery may be determined by the help that we offer if something does not go as it was intended. We have therefore chosen to offer 24/7-support in all our cloud packages. We want you as a customer to feel safe to contact us when you need help, and we realize that this may be one of our best chances to help you feel that you have chosen the right supplier. Certainly, we have great availability and are proud of our technical delivery, but we want to be famous for the support that we offer. Technical expertise, personal service.

We want you as a customer to feel safe to contact us when you need help, and we realize that this may be one of our best chances to help you feel that you have chosen the right supplier.

Our support always includes:
 
  • Introduction to the service
  • Support for the functionality in MyELITS
  • Advice & guidance with data migration
  • Account administration
  • Support regarding efficient use of resources
  • Billing - Administration of virtual datacenters
Support options:
 
  • Consulting regarding OpenStack
  • Migration of data
  • Management at the application/OS level
  • Guidance regarding architecture